Mobilize Share delivers your vehicle to your door

What if the car you had hired for a few hours or days was delivered straight to your door?

This is the focus of a trial Mobilize will conduct in Nice for three months, where it will offer Mobilize Share users a fully digital home delivery service.

The results of the trial, which could be extended for a further three months, will shape the decision as to whether or not make the Mobilize Share delivery service permanent. 

A fully digital process and contactless delivery

The ‘Mobilize Share’ app allows customers to use their position or input the address where they want the vehicle delivered. They choose which electric vehicle they wish to hire, select “delivery”¹ and input the date and time they want to receive the vehicle. The service needs to be booked at least 24 hours in advance, and delivery is available seven days a week, any time between 8 am and 8 pm.

The parking valet picks up the vehicle from the dealer or one of the contactless stations and drops it off at the customer’s home at the requested time.

The customer receives a notification on their smartphone, showing the location of their vehicle, and then goes through the standard process to pick it up. The ‘Mobilize Share’ app enables the customer to unlock the vehicle.

The delivery service costs €30 (incl. VAT) in addition to the cost of the vehicle hire.

Developing new mobility habits

Electric car-sharing services represent an innovative sustainable mobility solution to respond to the environmental challenges facing society and help to improve the quality of life in regions.

Mobilize Share is a car-sharing service available at stations and in branches where users can hire a wide range of Renault and Dacia vehicles, including their electric vehicles, to respond to the mobility needs of individuals and professionals.

By offering the comfort of home delivery, Mobilize Share seeks to support a change in travel habits, facilitate access to car-sharing services for people who live far from stations or dealers, and encourage the adoption of electric vehicles². A study conducted in 2020 by the Renault Group found that 81% of French people questioned who had experienced driving an electric vehicle thought it was more enjoyable to drive than a combustion vehicle!³

¹ Customers are offered the option of home delivery if they are in the zone covered by the service.

² The delivery service concerns the entire Mobilize Share fleet in Nice, namely Dacia Spring, Renault ZOE and Kangoo Z.E.

³ See Renault eWays – Electric Mobility Barometer